Retail Services

Courses at Sydney TAFE are delivered by qualified and industry-experienced staff at one of our college locations or at your workplace.

The courses provided below are some of the courses for your industry area that can be tailored for delivery to your staff. 

Barista – Intro & Advanced

Introductory barista skills participants are trained in extracting and serving espresso coffee using a commercial espresso machine.

The advanced training focuses on the development of superior extraction techniques, advanced grinding, dosing and tamping skills.

Conflict through negotiation (dealing with difficult customers)

This course would suit  staff working in a frontline position.

Food Safety Auditing

This training covers the skills and knowledge required to verify and confirm validation of food safety programs in the context of food safety legislation and client requirements.

Key Contact

Paula Meyer

Paula Meyer Business Account Manager
Hair & Beauty | Retail Services | Tourism, Travel & Hospitality Business Account Manager

Phone: 9217 5254 

Mobile: 0428 715 779

Contact Paula Meyer

My experience in local and international businesses drives my strong belief that quality training underpins the success of any business venture. Sydney TAFE has the mix of acumen and commitment necessary to deliver the targeted training businesses need. Our global approach provides us with fresh insights into your sectors’ business. My commitment to ensuring optimum training outcomes for you and your business is backed by our team of dedicated, highly skilled and practically oriented tourism, events, hospitality, floristry, visual merchandising, hair and beauty and animal studies trainers. I will work closely with you to respond quickly, flexibly and effectively to ensure your business needs are met into the future.

Get in touch

Our Workforce Training Consultants are experts in helping organisations like yours meet their training needs.