Certificate IV in Travel and Tourism
Travel and Tourism course details
Course description and aims
This qualification reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.
Possible job titles include:
- account coordinator
- assistant manager
- marketing coordinator
- operations supervisor
- product coordinator
- promotions officer
- reservations sales or call centre supervisor
- senior operations coordinator
- senior or supervisory retail consultant
- sales coordinator
- sales executive.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Enrol at any location
You will need to attend approximately 24 hours of class over 3 days per week. An indication of how your weekly timetable may look is: Tuesday and Thursday, 9:30am to 5:00pm; Wednesday, 9:00am to 5:00pm.
To apply for this course you must meet the Smart and Skilled eligibility criteria: http://www.sydneytafe.edu.au/courses/smart-skilled
GET YOUR UNIQUE STUDENT IDENTIFIER (USI)
Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).
Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to Sydney TAFE and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
For further information about eligibility and explanations of the different fee categories, visit http://www.sydneytafe.edu.au/courses/smart-skilled.
PAYMENT OPTIONS AND ASSISTANCE
Instalment payment options are available for this course. For more information, see http://www.sydneytafe.edu.au/courses/fees-and-charges
Find out more about financial assistance http://www.sydneytafe.edu.au/courses/financial-assistance
Resource will be required to successfully complete this course and will cost approximately $100.00.
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition
|Number||Subject name||Nominal hours|
|SITTTSL002||Access and interpret product information||65|
|SITTTSL008||Book supplier products and services||20|
|SITXHRM001||Coach others in job skills||20|
|SITTTSL012||Construct normal international airfares||40|
|SITTTSL013||Construct promotional international airfares||40|
|SITXCCS007||Enhance customer service experiences||40|
|SITXWHS003||Implement and monitor work health and safety practices||30|
|SITXFIN002||Interpret financial information||60|
|SITTTSL009||Process travel-related documentation||26|
|SITTTSL004||Provide advice on Australian destinations||40|
|SITTTSL003||Provide advice on international destinations||45|
|SITTTSL016||Provide specialist advice on cruises||30|
|SITTTSL005||Sell tourism products and services||35|
|SITXCOM002||Show social and cultural sensitivity||20|
|SITTIND001||Source and use information on the tourism and travel industry||25|
|SITTTSL010||Use a computerised reservations or operations system||120|
|SITXEBS001||Use social media in a business||35|