Certificate III in Tourism

Certificate III   NRT
Course no:
National code:
Start date:
Mon 24 Jul 2017
 –   Ultimo
  • Expand all
  • Tourism course details

    Course description and aims

    This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

    This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

    This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

    Possible job titles include:
    - adventure tourism guide
    - attendant or senior ride operator in an attraction or theme park
    - booking agent
    - cellar door salesperson and guide in a winery
    - customer service agent
    - guide and salesperson in an Indigenous cultural centre
    - inbound tour coordinator
    - marine tourism guide or dive tour operator
    - museum attendant
    - operations consultant for a tour operator
    - reservations sales agent
    - sales consultant
    - visitor information officer.

    No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

    Course outcomes and careers


    Entry requirements

    There are no entry requirements for this qualification.

    Enrol at any location

    Full Time
    Course start:
    Mon 24 Jul 2017
    Course duration:
    18 Weeks
    Financial Assistance:
    Smart & Skilled
    18 Hours per week
    Smart and Skilled Second Qual:
    Smart and Skilled First Qual:
    Course Fee:
    View details
    About offering:


    Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.

    Wednesday 21, June 2017, from 11:00am to 1:00pm or 5:00pm to 7:00pm, at Travel and Tourism, Ultimo Campus, 827 George Street, Marcus Clark Building W, Level 6, Room W6.07.

    Indicative timetable:

    You will need to attend approximately 18 hours of class over 3 days per week. An indication of how your weekly timetable may look is: Tuesday 9:30am to 5:30pm; Thursday 9:30am to 4:30pm and Friday 9:30am to 5:30pm.

    How to enrol or apply:

    To apply for this course you must meet the Smart and Skilled eligibility criteria: http://www.sydneytafe.edu.au/courses/smart-skilled


    Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).

    Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling

    Fee information:


    This course is government-subsidised, meaning you pay a portion of the full course fee to Sydney TAFE and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

    The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

    For further information about eligibility and explanations of the different fee categories, visit http://www.sydneytafe.edu.au/courses/smart-skilled.


    Instalment payment options are available for this course. For more information, see http://www.sydneytafe.edu.au/courses/fees-and-charges

    Find out more about financial assistance http://www.sydneytafe.edu.au/courses/financial-assistance


    Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

    Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition.


    NumberSubject nameNominal hours
    SITTTSL002Access and interpret product information65
    SITTTSL008Book supplier products and services20
    BSBITU306Design and produce business documents80
    SITTTSL001Operate online information systems40
    SITXWHS001Participate in safe work practices12
    SITTTSL006Prepare quotations30
    SITTTSL007Process reservations30
    SITTTSL009Process travel-related documentation26
    SITTTSL004Provide advice on Australian destinations40
    SITXCCS006Provide service to customers25
    SITTTSL005Sell tourism products and services35
    SITXCOM002Show social and cultural sensitivity20
    SITTIND001Source and use information on the tourism and travel industry25
    SITTTSL010Use a computerised reservations or operations system120
    SITXEBS001Use social media in a business35



    Got questions? Need help?

    1300 360 601
    827 George Street
    Sydney NSW 2000
    Find out more



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