Certificate III in Tourism
Tourism course details
Course description and aims
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.
Possible job titles include:
- adventure tourism guide
- attendant or senior ride operator in an attraction or theme park
- booking agent
- cellar door salesperson and guide in a winery
- customer service agent
- guide and salesperson in an Indigenous cultural centre
- inbound tour coordinator
- marine tourism guide or dive tour operator
- museum attendant
- operations consultant for a tour operator
- reservations sales agent
- sales consultant
- visitor information officer.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Enrol at any location
Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.
Wednesday, 05 April 2017 from 11:00am at Travel and Tourism, Ultimo Campus, 827 George Street, Marcus Clark Building W, Ground Floor, Room WG.43.
You will need to attend approximately 18 hours of class over 3 days per week. An indication of how your weekly timetable may look is: Tuesday, 09:30am to 5:30pm; Wednesday, 09:30am to 4:30pm; Thursday, 09:30am to 5:30pm.
To apply for this course you must meet the Smart and Skilled eligibility criteria: http://www.sydneytafe.edu.au/courses/smart-skilled
GET YOUR UNIQUE STUDENT IDENTIFIER (USI)
Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).
Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to Sydney TAFE and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
For further information about eligibility and explanations of the different fee categories, visit http://www.sydneytafe.edu.au/courses/smart-skilled.
PAYMENT OPTIONS AND ASSISTANCE
Instalment payment options are available for this course. For more information, see http://www.sydneytafe.edu.au/courses/fees-and-charges
Find out more about financial assistance http://www.sydneytafe.edu.au/courses/financial-assistance
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition.
|Number||Subject name||Nominal hours|
|SITTTSL002||Access and interpret product information||65|
|SITTTSL008||Book supplier products and services||20|
|BSBITU306||Design and produce business documents||80|
|SITTTSL001||Operate online information systems||40|
|SITXWHS001||Participate in safe work practices||12|
|SITTTSL009||Process travel-related documentation||26|
|SITTTSL004||Provide advice on Australian destinations||40|
|SITXCCS006||Provide service to customers||25|
|SITTTSL005||Sell tourism products and services||35|
|SITXCOM002||Show social and cultural sensitivity||20|
|SITTIND001||Source and use information on the tourism and travel industry||25|
|SITTTSL010||Use a computerised reservations or operations system||120|
|SITXEBS001||Use social media in a business||35|