Certificate II in Tourism
Tourism course details
Course description and aims
This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.
Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.
Possible job titles include:
- documentation clerk for a tour wholesaler or travel agency
- museum attendant
- office assistant for a tour operator
- receptionist and office assistant for a professional conference organiser or event management business
- receptionist and office assistant in a travel agency
- retail sales assistant in an attraction
- ride attendant in an attraction.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Enrol at any location
Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.
Wednesday 6 December 2017 or Wednesday 24 January 2018, from 11:00am to 1:00pm OR 5:00pm to 7:00pm at Sutherland College, Loftus Campus, Rawson Avenue, Loftus, Building F, Level 1, Room 1.16.
You will need to attend approximately 10 hours of class a week over 2 days. An indication of how your weekly timetable may look is: Tuesday and Thursday 9:30am to 3:00pm
To apply for this course you must meet the Smart and Skilled eligibility criteria: http://www.sydneytafe.edu.au/courses/smart-skilled
GET YOUR UNIQUE STUDENT IDENTIFIER (USI)
Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).
Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to Sydney TAFE and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
For further information about eligibility and explanations of the different fee categories, visit http://www.sydneytafe.edu.au/courses/smart-skilled.
PAYMENT OPTIONS AND ASSISTANCE
Instalment payment options are available for this course. For more information, see http://www.sydneytafe.edu.au/courses/fees-and-charges
Find out more about financial assistance http://www.sydneytafe.edu.au/courses/financial-assistance
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition
|Number||Subject name||Nominal hours|
|SITTTSL002||Access and interpret product information||65|
|SITXCCS003||Interact with customers||20|
|SITTGDE001||Interpret aspects of local Australian Indigenous culture||100|
|SITTTSL001||Operate online information systems||40|
|BSBSUS201||Participate in environmentally sustainable work practices||20|
|SITXWHS001||Participate in safe work practices||12|
|SITXFIN001||Process financial transactions||25|
|SITTTSL009||Process travel-related documentation||26|
|SITXCCS002||Provide visitor information||35|
|SITXCOM002||Show social and cultural sensitivity||20|
|SITTIND001||Source and use information on the tourism and travel industry||25|