Certificate II in Retail Services

 
Qualification:
Certificate II   NRT
Course no:
SIR20216-01V01
National code:
SIR20216
Start date:
Wed 26 Jul 2017
 –   Gymea
  • Expand all
  • Retail Services course details

    Course description and aims

    This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

    This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

    Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

    No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

    Course outcomes and careers

    .

    Entry requirements

    There are no entry requirements for this qualification.

    Enrol at any location

    Gymea
    Full Time
    Course start:
    Wed 26 Jul 2017
    Course duration:
    9 Weeks
    Financial Assistance:
    Smart & Skilled
    Attendance:
    20 Hours per week
    Course Fee:
    $3490
    Smart and Skilled Second Qual:
    $1050
    Smart and Skilled First Qual:
    $880
    Code:
    SIR20216-01V01-17SUT-001
    View details
    About offering:

    INFORMATION SESSION

    Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.

    Sutherland College, Gymea Campus, Corner of Hotham Road & Kingsway, Building A, Ground floor, Room 1 (AG.01).

    Indicative timetable:

    You will need to attend approximately 20 hours of class a week over 3 days per week. An indication of how your weekly timetable may look is: Monday, Tuesday and Wednesday, 9:30am to 3:30pm.

    How to enrol or apply:

    To apply for this course you must meet the Smart and Skilled eligibility criteria: http://www.sydneytafe.edu.au/courses/smart-skilled

    GET YOUR UNIQUE STUDENT IDENTIFIER (USI)

    Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).

    Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling

    Fee information:

    SMART AND SKILLED FEES

    This course is government-subsidised, meaning you pay a portion of the full course fee to Sydney TAFE and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

    The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

    For further information about eligibility and explanations of the different fee categories, visit http://www.sydneytafe.edu.au/courses/smart-skilled.

    PAYMENT OPTIONS AND ASSISTANCE

    Instalment payment options are available for this course. For more information, see http://www.sydneytafe.edu.au/courses/fees-and-charges

    Find out more about financial assistance http://www.sydneytafe.edu.au/courses/financial-assistance

    RECOGNITION

    Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

    Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition

    Subjects

    NumberSubject nameNominal hours
    SIRXPDK001Advise on products and services30
    SIRXCOM001Communicate in the workplace to support team and customer outcomes40
    SIRXWHS002Contribute to workplace health and safety20
    SIRXCEG001Engage the customer30
    SIRXSLS002Follow point-of-sale procedures20
    SIRXRSK001Identify and respond to security risks30
    SIRXIND002Organise and maintain the store environment20
    SIRXIND003Organise personal work requirements20
    SIRRMER001Produce visual merchandise displays35
    SIRRINV001Receive and handle retail stock35
    BSBWOR204Use business technology20
    SIRXIND001Work effectively in a service environment45
    Course start:
    Wed 26 Jul 2017
    Course duration:
    9 Weeks
    Attendance:
    20 Hours per week
    Course Fee:
    $160
    Code:
    SIR20216-01V01-17SUT-156
    View details
    About offering:

    INFORMATION SESSION

    Attend any of the following information sessions to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.

    Gymea Campus, Cnr Hotham Rd and Kingsway, Gymea, Building A, Ground Floor, Room AG01.

    Indicative timetable:

    You will need to attend approximately 20 hours of class a week over 3 days per week. An indication of how your weekly timetable may look is: Monday to Wednesday, from 9:30am to 3:30pm

    How to enrol or apply:

    If you are not an Australian citizen or permanent resident, we will contact you with the non-subsidised fee for this course during the application process.

    GET YOUR UNIQUE STUDENT IDENTIFIER (USI)

    Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).

    Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling

    Fee information:

    The fee shown on this page is a subsidised fee for Australian citizens and permanent residents. A higher course fee will apply if you do not meet this criteria.

    RECOGNITION

    Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

    Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition

    READ BEFORE YOU ENROL

    Fees, payment and refunds: http://www.sydneytafe.edu.au/courses/fees-and-charges

    Financial assistance: http://www.sydneytafe.edu.au/courses/financial-assistance

    Subjects

    NumberSubject nameNominal hours
    SIRXPDK001Advise on products and services30
    SIRXCOM001Communicate in the workplace to support team and customer outcomes40
    SIRXWHS002Contribute to workplace health and safety20
    SIRXCEG001Engage the customer30
    SIRXSLS002Follow point-of-sale procedures20
    SIRXRSK001Identify and respond to security risks30
    SIRXIND002Organise and maintain the store environment20
    SIRXIND003Organise personal work requirements20
    SIRRMER001Produce visual merchandise displays35
    SIRRINV001Receive and handle retail stock35
    BSBWOR204Use business technology20
    SIRXIND001Work effectively in a service environment45

     

     

    Got questions? Need help?

    1300 360 601
    827 George Street
    Sydney NSW 2000
    Find out more

     

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