Certificate IV in Banking Services
Banking Services course details
Course description and aims
This qualification is designed to reflect job roles requiring specialist understanding of financial products and services working in banking, customer contact centre or retail financial services environments. Individuals in these roles apply specialist knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in sales and marketing, lending and mobile banking.
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Enrol at any location
Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.
Wednesday 8 November 2017 or Tuesday 23 January 2018, at 6:00pm at St George College, Main Campus, Corner Princes Highway and President Avenue, Kogarah, Building F, Level 1, Room F1.20.
You will need to attend approximately 16 hours of class a week over 3 days per week. An indication of how your weekly timetable may look is: Tuesday 9:30am to 1:00pm, Wednesday and Friday 9:30am to 3:30pm.
To apply for this course you must meet the Smart and Skilled eligibility criteria: http://www.sydneytafe.edu.au/courses/smart-skilled
GET YOUR UNIQUE STUDENT IDENTIFIER (USI)
Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).
Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to Sydney TAFE and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
For further information about eligibility and explanations of the different fee categories, visit http://www.sydneytafe.edu.au/courses/smart-skilled.
PAYMENT OPTIONS AND ASSISTANCE
Instalment payment options are available for this course. For more information, see http://www.sydneytafe.edu.au/courses/fees-and-charges
Find out more about financial assistance http://www.sydneytafe.edu.au/courses/financial-assistance
You will be required to purchase some textbooks for your course in addition to receiving learning resources from your teachers.
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition
|Number||Subject name||Nominal hours|
|FNSINC401||Apply principles of professional practice to work in the financial services industry||30|
|FNSCRD401||Assess credit applications||30|
|BSBWHS201||Contribute to health and safety of self and others||20|
|FNSINC402||Develop and maintain in-depth knowledge of products and services used by an organisation or sector||40|
|FNSASIC302||Develop, present and negotiate client solutions||50|
|FNSCRD402||Establish and maintain appropriate security||30|
|FNSASIC301||Establish client relationship and analyse needs||50|
|BSBCUS403||Implement customer service standards||30|
|FNSCRD403||Manage and recover bad and doubtful debts||30|
|FNSCRD405||Manage overdue customer accounts||30|
|FNSCRD503||Promote understanding of the role and effective use of consumer credit||40|
|BSBWOR204||Use business technology||20|
|FNSCRD404||Utilise the legal process to recover outstanding debt||30|