Statement of Attainment Retail Customer Service

 
Qualification:
Statement of Attainment   NRT
Course no:
165-102270V01
Start date:
Wed 9 May 2018
 –   St George
 –   Sutherland
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  • Retail Customer Service course details

    Course description and aims

    Course outcomes and careers

    Entry requirements

    Enrol at any location

    St George
    Sutherland
    Part Time Day
    Course start:
    Mon 19 Feb 2018
    Course duration:
    8 Weeks
    Attendance:
    20 Hours per week
    Course Fee:
    $90
    Code:
    165-102270V01-18SGR-002
    View details
    About offering:

    INFORMATION SESSION

    Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.

    Wednesday 31 January 2018 at 6:00pm at TAFE NSW, Gymea Campus, Corner of Hotham Road & Kingsway Building A, Ground Floor, Room AG01
    NOTE classes are held at St George campus once you enrol.

    Indicative timetable:

    You will need to attend approximately 20 hours of class a week over 3 days per week. An indication of how your weekly timetable may look is: Tuesday to Thursday 9:30am to 3:00pm plus 5 hrs simulated practice.

    How to enrol or apply:

    If you are not an Australian citizen or permanent resident, we will contact you with the non-subsidised fee for this course during the application process.

    GET YOUR UNIQUE STUDENT IDENTIFIER (USI)

    Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).

    Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling

    Fee information:

    The fee shown on this page is a subsidised fee for Australian citizens and permanent residents. A higher course fee will apply if you do not meet this criteria.

    RECOGNITION

    Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

    Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition

    READ BEFORE YOU ENROL

    Fees, payment and refunds: http://www.sydneytafe.edu.au/courses/fees-and-charges

    Financial assistance: http://www.sydneytafe.edu.au/courses/financial-assistance

    Subjects

    NumberSubject nameNominal hours
    SIRXCEG002Assist with customer difficulties40
    SIRXCEG003Build customer relationships and loyalty40
    SIRXCEG001Engage the customer30
    Part Time Day
    Course start:
    Wed 9 May 2018
    Course duration:
    12 Weeks
    Attendance:
    20 Hours per week
    Course Fee:
    $90
    Code:
    165-102270V01-18SUT-001
    View details
    About offering:

    INFORMATION SESSION

    Attend the following information session to meet with the teaching staff, discuss the course and get more information about enrolment and next steps.

    Wednesday 11 April 2018 at 6:00pm at Gymea Campus, Building A, Ground Floor, Room AG01
    If you want to find out whether this course best suits your career plan, please attend.
    NOTE classes are held at St George campus once you enrol.

    Indicative timetable:

    You will need to attend approximately 20 hours of class a week over 2 days per week. An indication of how your weekly timetable may look is: Wednesday and Thursday 9:30am to 3:00pm.

    How to enrol or apply:

    If you are not an Australian citizen or permanent resident, we will contact you with the non-subsidised fee for this course during the application process.

    GET YOUR UNIQUE STUDENT IDENTIFIER (USI)

    Before you enrol you must have a Unique Student Identifier (USI). Visit http://www.usi.gov.au/students/create-your-usi to request a USI. Remember to add Sydney TAFE to your account via the Manage Permissions page (code: 90003, name: TAFE NSW - Sydney Institute).

    Find out more about applying and enrolling: http://www.sydneytafe.edu.au/courses/applying-and-enrolling

    Fee information:

    The fee shown on this page is a subsidised fee for Australian citizens and permanent residents. A higher course fee will apply if you do not meet this criteria.

    RECOGNITION

    Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

    Find out more about recognition: http://www.sydneytafe.edu.au/courses/recognition

    READ BEFORE YOU ENROL

    Fees, payment and refunds: http://www.sydneytafe.edu.au/courses/fees-and-charges

    Financial assistance: http://www.sydneytafe.edu.au/courses/financial-assistance

    Subjects

    NumberSubject nameNominal hours
    SIRXCEG002Assist with customer difficulties40
    SIRXCEG003Build customer relationships and loyalty40
    SIRXCEG001Engage the customer30

     

     

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    Scholarships

    Female students at Sydney TAFE

     

    A scholarship can help with fees and related study expenses.
    Find out if you are eligible.